Frequent Asked Questions
 


Q17: I did not obtain software maintenance coverage when I initially purchased the software, can I still obtain the newly published code software edition?    

 

 

   

Answer:

Yes. We strongly recommend that customers continuously renew their Software Maintenance coverage because it will provide them with unbroken access to all new releases and versions of their covered OptaSoft software and the newly released edition, as well as to OptaSoft's technical support staff.  The cost of renewing Software Maintenance after it has lapsed is greater than keeping current. 

 

A renewal order must be placed by the customer and received by OptaSoft before the anniversary date. This will ensure that Software Maintenance coverage is not interrupted and the customer will avoid the additional cost of having to buy a Software Maintenance Reinstatement, which is required if Software Maintenance coverage lapses and needs to be re-established

 

 

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